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Adam Larkins, Director of Facilities Operations, Discusses the Two Most Important Things to Consider in a Data Center Facility

Data center outages can have a major impact on business operations. The airline industry has made headlines recently due to system outages grounding flights. Delta has had two major IT outages within the past six months that resulted in significant travel delays. The company estimates the August 2016 outage cost  $150 million, highlighting the importance of selecting a data center facility built for availability and reliability.

One of the key factors in providing highly available data center services is the design of the data center facility itself. According to Immedion’s Director of Facilities Operations, Adam Larkins, the two most important facility design considerations are capacity and fail-over.

Immedion Welcomes Joe Cavanaugh to the Facilities Team

Cincinnati, OH (January 2017) Immedion LLC, a premiere provider of data center services including Cloud, colocation and managed services, announced today the hiring of Joe Cavanaugh. Joe will join Immedion’s Facilities team as a Facilities Technician. In his new role, he will be responsible for monitoring and supporting physical facility conditions, including inspecting and maintaining climate control, power supply, generators, UPS, electrical distribution and flywheel systems.

Immedion Promotes Michael Nichols to Managed Services Consultant

Cincinnati, OH (January 2017) Immedion LLC, a premiere provider of data center services including Cloud, colocation and managed services, announced today the promotion of Michael Nichols to Managed Services Consultant. In his new role, Michael will be responsible for providing on-site and remote technical support to our customers.

Michael previously served as an Immedion Data Center Tier 1 Support Technician in Cincinnati, OH. He has demonstrated strong dedication to providing top-notch technical support during his tenure. Michael has assisted customers with migrations, networking, hardware and active directories. In addition to his experience, Michael has a bachelor’s degree from Marietta College.

Customer Service at Immedion with our Director of Customer Services, Edward MacMillan

Immedion is a customer-first organization. Throughout our nearly 10-year history, customer service has always been one of our top priorities. We pride ourselves on delivering the attention and assistance of a local provider with all the same capabilities of a national provider. Our customer service team is dedicated to delivering the best possible support to our customers 24x7x365, and I’m proud of the work they do each day. Our Director of Customer Services, Edward MacMillan recently discussed how we deliver customer service to our clients:

How does your team carry out Immedion’s customer-first philosophy?

Immedion Promotes Adam Larkins to Director of Facilities Operations

Cincinnati, OH (December 2016) Immedion LLC, a premiere provider of data center services including Cloud, colocation and managed services, announced today the promotion of Adam Larkins to Director of Facilities Operations. In his new role, Adam will lead the facility operations and maintenance related to systems and infrastructure across all seven Immedion facilities.

Adam previously served as Immedion’s Data Center Facilities Manager in Cincinnati, OH and has over 20 years of industrial electrical and data center design experience. He has demonstrated strong dedication to maintaining and managing the power and control systems within a technical environment. Adam held electrical and contractor certifications as well as an OSHA 30 Hour Safety Certification. 

ROK Technologies and Immedion’s Cloud Provide Critical Evacuation Information During Hurricane Matthew

Charleston, SC (December 2016) ROK Technologies utilized the rapid scalability and bursting capability of Immedion’s Cloud to keep their mapping services available to the public and their customers during Hurricane Matthew. ROK Technologies created and hosts the evacuation map GIS tool for Nassau County Florida, a county that had several areas under mandatory evacuation orders during Hurricane Matthew. Nassau County government officials directed county residents to utilize ROK Technologies’ hosted mapping tools to locate their evacuation zone, driving traffic to the site from the average 500 map-requests per hour to more than 75,000 per hour. During this critical time for the public, ROK Technologies ensured zero down time by immediately scaling up their Immedion Cloud to accommodate the increased traffic.

Technology Trends for 2017

Gartner recently released their Top 10 Strategic Technology Trends for 2017 report outlining the key topics expected to shape the IT landscape into the year 2020. Here are some of the trends we thought were most interesting:

Immedion Hires Holly Sanders as Marketing Associate in Columbia

Columbia, SC (November 2016) Immedion LLC, a premiere provider of data center services including Cloud, colocation and managed services, announced today the hiring of Holly Sanders as Marketing Associate at Immedion’s Columbia location. In her new role, Holly will be responsible for coordinating events within the North Carolina and South Carolina markets and contributing to the creation of digital content.

Holly previously served as the Marketing Coordinator for County Bank in Greenwood, SC. During her tenure, Holly established marketing programs for associates, composed content for digital promotion, and organized events. Sanders has extensive marketing and advertising experience with over 10 years in the industry. She has a bachelor’s degree in advertising from the University of South Carolina.

Immedion Hires Sarah Billec as Marketing Associate and Administrative Assistant in Cincinnati

Cincinnati, OH (November 2016) Immedion LLC, a premiere provider of data center services including Cloud, colocation and managed services, announced today the hiring of Sarah Billec as Marketing Associate and Administrative Assistant for Immedion’s downtown Cincinnati location. In her new role, Sarah will be responsible for coordinating local events and administrative assistance in the office.

What Does It Mean to Be a Trusted Technology Partner?

There is a marked difference between choosing a run of the mill colocation and cloud provider and choosing a local partner you can trust to work with you to find the best technical solutions for your business. Immedion is dedicated to serving as our customers’ technology partner. Our team of experts is always ready to serve our customers and create and maintain the best environment for your company.

Resolve problems with a real person.

When a technical issue emerges, the last thing you want to do is wait on hold to speak to someone who can help you. Those minutes are valuable, and though it sounds cliché, they cost money. At Immedion, we understand that. Customer first is more than a saying to us; it’s how we do business.

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