Managed Services

Immedion’s Managed Services allow businesses to focus on their strategic IT goals and initiatives while our experienced and certified team of professionals manages the day-to-day operations of your constantly evolving critical IT infrastructure.

Systems Management

We take a proactive approach to managing your servers, applications and network infrastructure to identify issues before they impact your operation.

  • Advanced systems monitoring of vital systems
  • Asset and configuration management to keep track of hardware and software inventory
  • Patch management available around the clock
  • Anti-virus management with daily updates
  • Proactive system administration
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Disaster Recovery

Leverage our SOC compliant data centers, suite of managed services and experienced engineers to plan for and mitigate risks.

  • Disaster recovery planning and implementation
  • Industry-leading SLAs assure proper data backup and retrieval
  • Seven data centers strategically located across North Carolina, South Carolina and Ohio
  • 24x7x365 data center services and temporary workspaces available should a disaster occur
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Backup

Our data and information management suite is built on a scalable platform that provides data protection, single pane visibility and user control.

  • Self-service web portal with alerts, reporting and restore capabilities
  • User-based access controls
  • Scalable from 10GB to hundreds of terabyte backups
  • BareMetal restoration of entire failed servers
  • Support for more than 40 operating systems and databases
  • 24x7x365 management and monitoring
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Managed Network Security

24x7x365 monitoring to help you eliminate threats, comply with industry regulations and find peace of mind.

  • Firewall and VPN management
  • Intrusion detection and prevention
  • Network device management
  • Assistance in compliance and other industry regulations
  • Virus and spam eradication
  • Content filtering
  • Traffic analysis
  • 24x7x365 monitoring and support
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Application Hosting

Hosting, monitoring and support services for your critical applications so you can focus on improvements and expansion.

  • Microsoft Exchange server management
  • Web and application server management
  • SharePoint hosting and management
  • SaaS and custom application management
  • 24x7x365 monitoring and support
  • Access to our technical team of experts
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Storage

Enterprise-level managed hosting services and storage platforms scaled to your needs.

  • Enterprise-class storage increments as low as 10GB
  • Zero downtime maintenance processes available
  • Lightning fast read and write IO
  • RAID protection and multiple storage controllers for maximum uptime
  • Geographically redundant replication to protect critical data
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  • Immedion provides peace of mind, because we treat your data and systems like they’re our own – ensuring they’re safe, secure and accessible 24x7x365. Should an issue arise, we’ll resolve it quickly, no matter what. That’s our promise.
  • All Immedion services include:
    • SLA-backed guaranteed uptime
    • Infrastructure redundancy
    • Maximized uptime
    • SOC compliant
    • Enterprise-class security solutions
    • 24x7x365 customer support

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