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2021 IT Trends: Part One

For many businesses, 2020 was a year of unprecedented challenges and uncertainty. As we all adapted to changing circumstances, we searched for new, innovative ways of doing business. In the IT industry, we saw an acceleration of digital growth and transformation that will likely continue through this year and for many years to come.

We wanted to know what 2021 has in store, so we asked Immedion’s own Brad Alexander, Vice President and Chief Technology Officer, in an interview covering everything from security and cloud to IT strategies for success. In part one of our two-part blog series, we discussed the pandemic’s impact on IT decision making and 2021 IT strategies.

From an IT standpoint, what are some important matters the pandemic brought into focus for businesses, and how do you foresee this impacting IT trends and decision making in 2021?

At the beginning of the pandemic, we saw large increases in bandwidth and cloud resources due to school closures, work-from-home mandates and the increase of team communication and video platforms. Many organizations immediately recognized they were not prepared to handle the complexities that work-from-home and the digital push would place on them. As network and technology resources were pushed to their max, the need for highly reliable, scalable and affordable cloud and managed IT services became increasingly critical.

Just a buzzword a couple years ago, the need for digital transformation, or the integration of digital technology into all business areas, has moved to the forefront for many companies who were forced to evolve in order to continue to compete. Alongside this digital change comes the need to adjust operating and security models to help protect the growing sea of digital assets. The transition to remote work exposed cracks in traditional ways of operating as employees needed to connect from outside of the normal, protected inside boundaries of their organizations’ firewalls. As companies are now allowing customers and partners to have more access to digital resources, this places more security scrutiny on files, web portals and access methods.

As we kickoff 2021, we foresee that businesses will place a heightened focus on security, allocating more budget dollars towards securing their current processes and assets. Endpoint security solutions will be in high demand as protecting the endpoint results in greater coverage for the organization. Finally, businesses will continue to accelerate the outsourcing of data protection, disaster recovery and cloud services since the pandemic has helped them understand the criticality of these services and also realize that quality technology partners can deliver these much more quickly and help manage the overall cost.

How should businesses adapt their IT strategy to be successful in a post-pandemic world?

Organizations must continue to accelerate digital transformation projects to stay relevant in this post-COVID world. As enterprises continue to learn from and adapt to new business demands brought on by the pandemic, the cloud remains a top priority for 2021. This prioritized investment in cloud applications and infrastructure is primarily due to the increased remote workforce, but the need for agility is also a strong driving factor.

Businesses need to focus on stabilizing and resuming operations in this new environment, yet many are dealing with tightened budgets due to the uncertainty around the pandemic. Because of this, we anticipate many IT strategies will include a search for affordable solutions that can help transform their business while staying within potentially restrictive budgets. Cloud and colocation partners like Immedion can help businesses accelerate digital transformation while maximizing value through their enterprise grade solutions.

This concludes part one of our discussion on 2021 IT trends. Stay tuned for next month’s blog post, where we’ll uncover cloud and security trends in part two of the series. In the meantime, contact our experts to discuss your IT plans for this year.

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