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Don't Let your IT Infrastructure Spoil a Successful 2019

It’s time to embrace the clean slate that comes with the new year and say goodbye to procedures and tendencies that aren’t exactly best practice for ensuring smooth IT operations. Any organization can have performance issues if they fail to properly invest in and support their infrastructure, so now is the time to review your IT infrastructure strategy for gaps and to initiate a plan to mend those missing pieces. For optimal performance and availability of your systems – and to start 2019 off on the right foot – make sure your strategy covers all of these bases:

Uptime and reliability

Have you considered what it would cost your organization if your network infrastructure were down for just one minute, one hour, or one business day? It is said that the average downtime costs nearly $9,000 per minute. Whether you are an automotive dealer, credit union, retail establishment, healthcare provider or another type of business, extended downtime could mean going out of business. Having reliable power, network, and cooling infrastructure provides your organization with the confidence of uptime. Uptime and reliability can be achieved onsite or by working with a colocation and cloud provider.

Network redundancy and resiliency

Resiliency is the ability to provide and maintain an acceptable level of service in the face of faults and challenges to normal operation. If you haven’t built resilience into your network infrastructure yet, this is something you should consider as an initiative in 2019. Resilient power and network infrastructure will strengthen your network infrastructure and reduce the risk of your network infrastructure going down.

Downtime isn’t limited to infrastructure

When we hear stories of a business that has experienced significant downtime, we often think of power, network or server infrastructure as the culprit. These can certainly cause downtime, but both logical and physical security also play a part in ensuring that your infrastructure never goes down. Building multiple layers of security around your equipment is essential in strengthening your infrastructure in 2019.

Whether your infrastructure is on-premises or off-site, you need to consider multiple layers of physical security in conjunction with video recording and strict security procedures. If you are unsure about how to secure your IT infrastructure, you can hire a security consultant or talk to one of our team members as we have built multiple layers of security into our data centers to protect our clients’ and Immedion’s infrastructure.

Anticipate the problem before it happens

Have you ever heard someone either in your organization or another organization say, “Well that hasn’t happened to us” or “we’ll worry about it when it happens to us”? That thinking isn’t acceptable when it comes to your IT infrastructure. Just as emergency response teams in hospitals, police departments and fire departments train for worst-case scenarios, so too should your IT team. They should be anticipating problems, thinking through different scenarios and their possible solutions so they can have plans of actions in place before anything occurs.

If you use a colocation provider or cloud provider, you should be working with them as well to plan for the worst-case scenario. Anticipate the worst-case scenario, and if it should happen, you will sleep better knowing you are ready.

Test and Test Often

More often than not organizations lack a proper testing plan for their infrastructure. It’s not due to lack of knowledge or desire; it often comes down to having insufficient time or resources to perform such a test. IT teams are so busy supporting daily business operations, responding to issues and working on special projects that they sometimes don’t get around to maintenance activities like testing.

Whether you have implemented a complex network and server infrastructure, disaster recovery, backup or other IT technology, it is essential to test its abilities during non-peak times. If you have invested your IT budget in a disaster recovery system, then be sure to test it at least once per quarter. Make sure your infrastructure is not only tested but is updated with current patches and updates as required by the manufacturer. If you are unsure of the best test plan for your infrastructure or need assistance, our Managed Services team can assist in developing a plan to keep all of your systems running when an incident happens.

If you are curious about how your infrastructure stacks up, download our Disaster Recovery Checklist here.

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