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Our Values

Passionate About Keeping Our Customers On-Always.

We are dedicated to keeping our customers’ business-critical data and applications available 100% of the time. Our core values are at the heart of everything we do.

Core Values

Customers First

We are constantly exceeding customer expectations. We understand that what we do impacts more than servers and systems; it impacts businesses, livelihoods, families and communities. That’s why we take it seriously – and why we’re always on your side.


We are honest, candid, humble and fair. Our customers trust us with the safety and reliability of their data and systems. We do what we say and promise to be truthful in all that we do.


We are always looking to get better. Whether it’s improving efficiency or system uptime, we never settle for good enough.

Problem Solvers

We never back down from a challenge. We are committed to helping our customers solve their most difficult systems and data problems. Our technical experts are on staff 24/7/365, so we’re available any time you need us.

These principles govern our decisions and behavior every day. All Immedion employees are evaluated on their adherence to our core values.