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Outsourcing to Immedion Allows Family Dental Health to Focus on Business Value-Adds

Greenville, SC (June 2018) Immedion LLC, a premiere provider of Cloud, data center and managed IT services, today announced that they were selected as the Cloud provider of choice by Family Dental Health. Voted Best in the Upstate, Family Dental Health has provided general and cosmetic dentistry services to families in the Greenville, SC area since its start in 2005.

Family Dental Health chose Immedion Greenville as their local provider to replace their in-house infrastructure with cloud and integrated managed services. They moved into Immedion’s Public Cloud environment which has the capability to deliver the high availability and performance that Family Dental Health’s office users rely on to access patient data. Immedion’s cloud services help Family Dental Health meet HIPAA and ePHI (electronic public health information) security regulations applicable to the dental care industry. Monitoring and management of Family Dental Health’s servers, a virtual firewall and nightly backups provide worry free hardware upkeep and retention of mission critical PHI data. Along with Immedion’s cloud service, Family Dental Health also has on-going access to a team of local engineers as a resource for technical insight.

Since implementing Immedion’s services, Family Dental Health has been able to shift the focus of their IT team from hardware maintenance and upkeep to new business initiatives designed to improve their processes and the patient experience. Immedion’s secure cloud guarantees the flexibility and performance to keep their critical patient data and systems always on.

“We have always felt protected with Immedion, and overtime, they have become a valuable part of our IT team,” said David Tester, Family Dental Health’s IT Consultant. “From technical leadership to sales and support, we appreciate the professionalism of the entire Immedion team. In everything they do, they have shown a vested interest in the success of Family Dental Health.”