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Service Desk

End User Support

With our ever-growing dependency on technology, organizations must ensure theirs is functioning at peak performance. Predicting every technology issue or emergency is impossible, but Immedion's Support Desk is available 24/7 when there's a problem. More importantly, our trained technicians are able to troubleshoot and resolve problems from basic password resets to advanced issues.

Features and Benefits

  • Receive 24/7/365 support to assist your clients and employees
  • Assistance via phone, email or our online ticketing system
  • Certified technicians can identify the causes of an issue and troubleshoot it to resolution¬†
  • Answers are given in plain English with no tech jargon.
  • Your employees and clients get to speak to a local representative

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